Jill Brown

Philadelphia Pa. 19138   Tel: 000-000-0000   Email:jbrown@gmail.com

Call Center Professional

A dedicated communications professional committed to surpassing operational goals by utilizing innovative strategies that practice superior customer service, leadership skills and sales techniques to promote profitable growth within a client-focused environment.

Skill Set

Detail oriented
Diligent problem solver
Organized multi- tasker
Impressive fast learing capabilites
Excellent written skills

Work Experience

Blue Star Insurance

Philadelphia Pa

Oct 2015 - Dec 2016

Seasonal Member Enrollment Representative



Philadelphia Pa

Aug 2014 - May 2015

Crew Member/ Crew Leader


Veteran Call Center

Philadelphia Pa

Now 2012 - Jun 2014

Customer Service Rep/Quality Assirance Analyst


Educational Works

Philadelphia Pa

Aug 2012 - Jun 2013

Customer Service Rep/Quality Assirance Analyst


Philadelphia Youth Network

Philadelphia Pa

Sep 2009 - Jul 2012

Administrative Assistant



High School

Philadelphia Pa

Jan 2002 - Dec 2006




Jan 2011 - Dec 2013

University of Phoenix



Voc Training

Jan 2002 - Dec 2006